Contact support
Email support@starchatsocial.com for general questions or when you cannot access the app. Do not email passwords, one-time codes, card or bank details, government identity documents, private chart or birth information, or other sensitive records. For an account-specific issue, Support may direct you to confirm the request through the signed-in app.
Using a pre-release build
Open Settings → Help & support inside StarChatSocial. The in-app route is the safest place to ask about account access, technical problems, reports, or a feature you cannot use.
Safety concerns
For a post, profile, or conversation, use the in-app report and block controls so the exact content and account context can be reviewed. StarChatSocial is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency service.
Subscriptions and payments
Web subscriptions are not live. Do not send card, bank, tax, identity, or transaction details through this website or by email. Any future checkout must show its exact price, provider, cancellation terms, and support route before payment.